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Workplace English
Our Approach
CDTI has developed a specially designed model of CommEng for our English training. The features of this model include:
- 3-D Approach
- Customized student handbook with work-related templates
- Well experienced and native-speaking designing and teaching teams
In the 3-D approach, we consider the following in designing and delivering our training:
- Job function- type of profession or work the jobholder is involved
- Job level- seniority of jobholder in organization
- Situation- when and why jobholder has to communicate in English
Examples of training outlines
English Email Writing Skills for Managers:
- Organisation and Language Use
- Setting SMART goals - 5W1H
- Principles of business writing
- Six-Skill writing rubric
- Functions & standard language– informing, confirming, etc, useful phrases
- Varying the writing style- conversational v neutral v formal
- Writing Style for email
- Rules & structure for email writing
- Grammar points for e-mail writing
- Saying what you can and can’t do – useful language
- Tone in writing – negative responses
- Standard industry expressions/ vocabulary
- Error corrections and coaching
- Communication Styles
- 4 styles of communication – Passive, Aggressive, Passive-Aggressive, Assertive
- Language usage for different communication styles
- Tactful and useful expression General management’s perspective
Retail / Restaurant English Self Learning Packages (book & MP3)
- Jointly published with Quality Tourism Services Association (QTSA)
English iPhone apps
- Self-Learning English courses for Retail / Restaurant
- Jointly published with Quality Tourism Services Association (QTSA)
- Launched in August 2011
