PROGRAM & SERVICE CATEGORIES (listed below)

+ e-Academy
• e-Academy for Client
+ e-Orientation
• e-Orientation for client
+ e-Modules
• Effective Communication
• Communication for Negotiation I
• Communication for Negotiation II
• Closing Techniques for Sales
• Achieving Service Excellence
• Delivery Skills for Presentation
• Engaging the Millennials
• Effective Staff Motivation I
• Effective Staff Motivation II
• Interviewing Skills for Internal Recruiters
• Conflict Management
• Crisis Management
• Mind Reading for Quality Service
• Time Management
• Coping with change
• Basics of Insurance selling
• Selling Skills for Retail
• Complaint Handling Magic - retail
• Complaint Handling Magic - F&B
• Supervisory Skills for the Newly Promoted
• Supervisory Skills for the Experienced
• Competency based interview
• Successful Event Management
+ e-English Modules
• Email Writing I
• Meeting Minutes I
• Meeting Minutes II
• 7 Ways to Better Business English
• Report Writing
• English for Presentation for Non-Managers
• English for Presentation for Managers
• Replies to Complaints - General
• Proposal Writing
• Logbook Writing
• Replies to Complaints - F&B
• Replies to Complaints - Retail
• Tenses for Business English Writing
• Email Writing II
+ Classroom Modules
• Communication & Presentation Series (2 hrs)
• Communication & Presentation Series (3 hrs)
• Customer Service & Selling Series (2 hrs)
• Customer Service & Selling Series (3 hrs)
• Supervisory & Management Series (2 hrs)
• Supervisory & Management Series (3 hrs)
• Personal Development Series (2 hrs)
• Personal Development Series (3 hrs)
+ Customized Training / Projects
• Workplace English, Written & Spoken
• Train-The-Trainers
• Customer Service Projects
+ Team Building
• Virtual Team Building
• Team Building Workshop
+ Surveys
• Employee Opinion Survey
• Mystery Shopper Survey
• Training Needs Survey
+ e-Modules B2C
• Effective Communication
• Communication for Negotiation I
• Communication for Negotiation Il
• Closing Techniques for Sales
• Achieving Service Excellence
• Delivery Skills for Presentation
• Engaging the Millennials
• Effective Staff Motivation I
• Effective Staff Motivation II
• Interviewing Skills for Internal Recruiters
• Conflict Management
• Crisis Management
• Mind Reading for Quality Service
• Time Management
• Coping with change
• Basics of Insurance selling
• Selling Skills for Retail
• Complaint Handling Magic - Retail
• Complaint Handling Magic - F&B
• Supervisory Skills for the Newly Promoted
• Supervisory Skills for the Experienced
• Competency based interview
• Successful Event Management
+ e-English Modules B2C
• Email Writing I
• Meeting Minutes I
• Meeting Minutes II
• 7 Ways to Better Business English
• Report Writing
• English for Presentation for Non-Managers
• English for Presentation for Managers
• Replies to Complaints - General
• Proposal Writing
• Logbook Writing
• Replies to Complaints - F&B
• Replies to Complaints - Retail
• Tenses for Business English Writing
• Email Writing II

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