EM017B - Selling Skills for Retail (30 pax)

Soft Skills e-Modules > Selling Skills for Retail

COURSE INTRODUCTION

At a retail store, successful selling requires mastering the selling cycle and 

possessing good product knowledge. In addition, some basic skills

are essential. They include reading body language, effective communication, 

how to persuade, how to handle complaints, etc.

Pricing Conditions

·   Listed price for 1 e-Module max 30 pax

·   Min subscription 3 e-Modules of any combination 

Volume Discount 

·   5% if client subscribes for 8 e-Modules or more

·   10% if client subscribes for 20 e-Modules or more

Unique Features

Ÿ   Facilitated in Cantonese, with subtitles in Chinese and English

Ÿ   New learning mode for Next Generations

Ÿ   Theories supplemented by Scenarios to illustrate applications

Ÿ   Quiz provided for Assessment

    Target Participants

     ·   Retail sales staff

Delivery Details 

·   Video on demand

·   Learning platform and technical support by our partner, Suntrend Technology

·   Each e-Module 25-30 minutes including assessment

·   5 questions for assessment per e-Module and results provided to client

·   e-Certificate for each participant upon completion 

·   Lead time of 4-6 weeks required from subscription to course delivery

·   Local language voice-over for SE Asia and other locations on request

Subscription and Enrollment

·   Max 30 participants per e-Module

·   Min 3 e-Modules of any combination 

·   We will provide a login password to the client for use by the Designated Participants until the course is completed 

·   Client will be requested to sign a Non-Disclosure Agreement (NDA) to ensure copyright protection:

-      no copying or downloading of the e-Module video

-      login password not disclosed to non-designated participants